![]() ![]() If there is an applicable update, download it and install using the instructions from your manufacturer. Visit the website of your scanner manufacturer and search using your device model number.If there is no update available, move to the next step. Install any pending updates that match your scanner make and model. Visit the App Store and click “Updates.” An alternative method is to click the Apple icon, then About this Mac, and then click the Software Update button.Start by checking for newer versions of your scanner’s software that are compatible with your Mac OS 10.10 operating system. Follow these instructions in order, and stop at any point if the scanner starts working again. If you know everything is connected and has power, there are more advanced troubleshooting steps that you can take. If none of these steps get your scanner working again, there could be another issue impacting your computer and device ensuring you cannot scan after upgrading to Mac OS X 10.10. Lights on the device will often blink if there is a connectivity issue, or you can try printing a test page from your computer to ensure the device is working if it is a print/scan model. Ensure the link to the scanning device and computer, wired or wireless, is functioning.Check the power connection to ensure the device is turned on.If there are any blinking lights on the printer, it may not have ink or paper. ![]()
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